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Returns and Refunds

Refunds

We offer 100-Day Returns with 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address, replacement or refund as preferred.

*Please note, if your order arrives defective, damaged or missing, you must contact us within 5 days after the date of delivery. We will still honor unused items within the 100 days from delivery.

Return Conditions

To qualify for a return:

  • Items must be unused, in original condition, with tags, and in the original packaging.
  • You must provide a receipt or proof of purchase.
  • To report a preference-based, damaged, defective, missing, or stolen item, you must contact us within 5 days of delivery.
  • Items must be shipped back within 100 days of delivery.
  • NOBL reserves the right to deny any return that is not accompanied by an RMA label.

Customers are responsible for return shipping costs.

Refund Policy

We have a 100-day return policy. You must make a refund request within 5 days of receiving the item if there is an issue with the products. You must ship the return within 100 days from when you received the item or you may not be eligible for a refund.

To be eligible for a return, your item must be in the same condition that you received it, or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us via Live Chat. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Feel free to contact us about any inquiries or concerns via Live Chat.

NOBL Travel Lifetime Limited Warranty

Thank you for choosing NOBL. We want you to love your NOBL luggage and not have to worry about replacing it one day. We are so confident in the quality of all NOBL luggage that we are offering a lifetime limited warranty that covers manufacturing defects in materials and workmanship for the life of the product.

1. Warranty Coverage:

  • NOBL provides lifetime warranty coverage for all luggage.
  • The warranty covers defects in materials and workmanship under normal use and proper maintenance.
  • The warranty extends for a lifetime period and will not expire.

2. What is Covered:

  • Defects in materials or workmanship that result in the inability to use NOBL luggage as intended.
  • Malfunctions of the luggage, wheels, or other essential components.
  • Structural defects that compromise the integrity or functionality of the luggage.

3. What is Not Covered:

  • Damage caused by misuse, abuse, neglect, or accident.
  • Normal wear and tear, including scratches, dents, or cosmetic damage.
  • Damage resulting from improper maintenance, cleaning, or storage.
  • Damage caused by using the product for purposes other than those intended or recommended by NOBL.

4. Warranty Claim Process:

  • To make a warranty claim, please contact NOBL Customer Service via Live Chat.
  • You will be required to provide proof of purchase.
  • NOBL reserves the right to assess the claim and determine whether the issue is covered under warranty.
  • If the claim is approved, NOBL will send you new luggage at no extra cost.

5. Transferability:

  • This warranty is valid only for the original purchaser of the NOBL order and is not transferable.

By purchasing from NOBL Travel, you agree to be bound by the terms and conditions of this warranty policy. If you have any questions or concerns regarding the warranty, please contact NOBL Customer Service via Live Chat. Thank you for choosing NOBL.